Refund Policy

Custom & Handmade Item Refund Policy

Because all items are custom-made and handmade specifically for you, all sales are considered final. Please review all personalization details, including names, sizes, colors, and designs, carefully before placing your order.

Defective or Damaged Items

I take pride in the quality of every item I create. If you receive an item with a defect or workmanship issue, please contact me within 24–48 hours of receiving your order.

Please include clear photos of the defect when contacting me so I can review the issue.

If the item is determined to have a defect, I will work with you to provide either:

• A replacement item, or

• A refund, when appropriate.

Requests made after the 48-hour window may not be eligible for a refund or replacement.

Please Note

Refunds or replacements are not available for:

• Incorrect sizes ordered by the customer

• Incorrect names, spelling, colors, or other personalization information provided by the customer

• Normal wear and tear

• Damage caused by improper washing, drying, care, or use

• Changes of mind after a custom item has been made

By placing an order, you acknowledge and agree to this refund policy.

Thank you for supporting my small handmade business! ❤️